TripIceland recognizes that your trust in us is essential for a successful relationship. Therefore, protecting your privacy is a responsibility we take very seriously. This Privacy Policy will help you understand how TripIceland collects, uses, and protects the personal information you provide to us on our website, via email, or over the phone.  

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What Information Do We Collect?  

TripIceland collects and processes personal data that customers provide during inquiries, bookings, or other interactions. This includes:  
- Information shared through our website, such as name, email address, phone number, and travel details.  
- Information gathered via cookies about how customers use the website.  
- Details provided during communication by email or over the phone.  

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How Do We Protect Your Information?

By using the TripIceland website, products, or services, you are agreeing to this Privacy Policy, in accordance with pt. 1. para. 1., Article 8 of The Act on the Protection of Privacy as regards the Processing of Personal Data, No. 77/2000 (hereinafter referred to as the “Act”). Terms in the Privacy Policy have the same meaning as in the Act. You, therefore, consent that TripIceland processes your personal data in accordance with the Privacy Policy or as permitted by law.  

We take appropriate technical and organizational measures to ensure that personal data is processed securely and responsibly.  

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Do We Use Cookies?

TripIceland collects and processes personal data on how customers interact with our website, including through the use of cookies. Cookies help us:  
- Improve website functionality and user experience.  
- Collect analytical data for website optimization.  

Customers can manage or disable cookies through their browser settings. Note that disabling cookies may limit some website features.  

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What Do We Use Your Information For?

The collection and processing of personal data is used for the following purposes:  
- To process inquiries, bookings, and other services.  
- For accounting, record-keeping, and auditing purposes.  
- To improve customer service and tailor your experience.  
- For quality control, marketing, and customer loyalty programs.  
- To comply with legal requirements, such as immigration or customs enforcement.  

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Do We Disclose Any Information to Outside Parties?

TripIceland may share personal data under the following circumstances:  
- Service Providers With trusted third parties, such as transportation providers or tour guides, to fulfill services you have booked.  
- Legal Obligations When required by Icelandic law.  
- Marketing  With your consent, we may use your information for marketing or promotional purposes.  
TripIceland does not sell or rent personal data to third parties.  

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Marketing 

TripIceland is permitted to direct marketing materials to customers who have agreed to this Privacy Policy, even if they have registered with opt-out services elsewhere. However, customers may choose to opt out of receiving marketing communications at any time.  

Additionally, TripIceland may contact customers directly regarding specific transactions, even if they have opted out of marketing communications.  

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Our Distribution Partners and Suppliers

Occasionally, TripIceland may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, TripIceland has no responsibility or liability for the content or activities of these linked sites.  

TripIceland may allow its partners to process personal data for operational purposes, but only on reasonable or legal grounds. Personal data will always be handled in compliance with Icelandic law.  

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Your Consent

By using our services, you consent to this Privacy Policy. Customers have the right to request the rectification, erasure, or improvement of incorrect, misleading, or incomplete personal data.  

Customers may also request the deletion of personal data if there is no reasonable basis for retaining it. However, TripIceland may retain data where required by law.  

TripIceland ensures that all data processing is conducted fairly, responsibly, and in accordance with good practices for personal data management.  

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Changes to Our Privacy Policy

TripIceland reserves the right to change this Privacy Policy at any time. As we continue to evolve and introduce new products or services, this Privacy Policy may be reviewed and updated periodically.  

If we decide to change our Privacy Policy, we will post the updated version on this page. We encourage customers to review this page regularly to stay informed.  

Thank you for choosing TripIceland!